Refund policy

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rustyboutique@outlook.com.

Shipping & Returns

Furniture and Art Work may take longer due to delivery zip codes. Expect up to 1-4 weeks.

Orders for Paint ,Tools and other merchandise are typically shipping in up to 2-5 business days.

On occasion there are delays from shipping company due to weather that are out of our control.

 REFUNDS - please note all sales are final.  

we can not issue refunds-exchanges- etc. 

Please double check that you have everything in your cart. 

DAMAGES

Damages must be reported to us within 24 hours of the package being marked as delivered from tracking info from shipping company.

If it is past the 24 hours of package being delivered you will need to submit the claim with the carrier and we will not be able to refund or replace any of the items.

We will reship whatever is damaged if there are extra or we will send a refund if it is within 24 hours of it being delivered. but only as long as pictures are given to prove damage and you keep the box and product so the shipping company are able to pick it up so they can process the claim. without the photos and package we can not validate damage.and cannot get a refund for you items being damaged. in those cases you will need to submite a claim to the shipping company  to receive a refund.

Email photos and name or order number to rustyboutique@outlook.com